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Everything you need to go live.

Reactivate is built to be simple: paste your website, connect a calendar, and your AI voice agent starts answering. This guide walks through setup and the settings that matter.

Create your agent Need a hand? Contact us

Quickstart

From sign-up to a phone line that answers, in about five minutes:

1

Create your account

Sign up with your email — no credit card for the free trial, which includes 60 minutes.

2

Paste your website link

Reactivate crawls your pages — services, hours, pricing, FAQs — and writes an agent that already knows your business.

3

Connect your calendar

Link Cal.com or Google Calendar so the agent can see real availability and book appointments.

4

Go live

Publish the agent to a phone number and forward your existing line to it — or use a new number we provision. It starts answering immediately.

Building your agent

Your agent is generated from your website, so the better your site describes your business, the sharper it sounds. After it's built you can fine-tune everything from the dashboard:

  • Voice — choose the voice and speaking style that fits your brand.
  • Knowledge — add or correct details the agent should know, like current promotions or services not on your site.
  • Behavior — set how it greets callers, what it qualifies for, and when it should transfer to a human.

Changes publish instantly — there's no rebuild or waiting.

Connecting a calendar

Reactivate books into your real calendar so appointments never double-book. Connect Cal.com or Google Calendar from the Calendars page in your dashboard. The agent checks live availability during the call and confirms the slot before hanging up, then sends a confirmation to the caller.

Your phone number

You have two options to get calls to your agent:

  • Keep your number — forward your existing business line (all calls, or just after-hours and overflow) to your Reactivate agent.
  • Get a new number — we can provision a local number that routes straight to your agent.

Either way, the agent answers on the first ring, 24/7 — nights, weekends, and holidays included.

Leads & follow-up

Every call is captured on the Calls page with the recording, transcript, and a summary. The agent qualifies callers — name, number, reason, and urgency — and tags hot leads so you follow up with the right people first. Booking confirmations and missed-call text-backs are sent automatically the moment a call ends, so leads don't go cold.

Client portal & white-label

On the Agency plan you can invite a client's stakeholder to a private, read-only portal to see agent status, calls, appointments, and leads for their business — with data isolation enforced per business. You can also white-label the portal and invite emails with your own logo, brand color, domain, and sending address, so clients never see Reactivate branding. Set it up under Client portal in the dashboard.

Billing & minutes

Every plan includes a monthly allotment of call minutes. Usage beyond the allotment is billed as metered overage at a flat rate you can see — and you can set a spend cap so a bill never catches you off guard. Manage your plan, payment method, and invoices from the Billing page. You can upgrade, downgrade, or cancel anytime; cancellation takes effect at the end of the current period.

Getting help

Stuck or have a question? Email contact@leadsmatic.com, reach out on social, or book a call and we'll walk you through it.