Acceptable Use Policy

Consent and permission

You may only contact people you have a lawful basis and permission to reach. You are responsible for honoring do-not-call and do-not-message requests and for keeping records of consent where the law requires it.

Never upload lists you are not authorized to use, and never contact people who have opted out.

Messaging and calling laws

You must comply with the laws that apply to your calls, texts, and emails, including telemarketing, anti-spam, and recording-consent rules in your jurisdiction. Where two-party consent is required, disclose recording at the start of a call.

Prohibited content and conduct

Do not use Reactivate for spam, fraud, harassment, hate, adult or illegal content, or to impersonate others.

Do not probe, scrape, overload, or attempt to break the service, and do not resell access in a way your plan does not permit.

Enforcement

We may suspend or terminate accounts that violate this policy, with or without notice, to protect users and carriers. Serious abuse may be reported to the relevant authorities.